Category Archives: Uncategorized

Understanding and sharing the problem… finding opportunities

This photo shows a key moment for me when finally after 5 years of working on Service Design Leeds – Thinks & Drinks, Leeds Service Jam and Leeds GovJam… Tom Riordan, CEO at Leeds City Council walked through the door … Continue reading

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Leeds GovJam 2015

It’s Saturday and I’m sat at my desk with a cup of tea reflecting on the past week and in particular Leeds GovJam. What happened? • Time to Jam – I returned to jamming, having missed this years Global Service … Continue reading

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Jamming, hacking and making the City you dream of…

We are quickly approaching a rather interesting weekend for innovation and collaborative working in the city of Leeds (7-9 March 2014). You have the choice of The Leeds Service Jam, part of the Global Service Jam or the National Hack … Continue reading

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Digital Health Lab – A Service Designer’s Experience

I really had no idea exactly how the day would play out. Victoria Betton had described it as a ‘hack’ type event. I knew we were working within NHS Mental Health Services and were about to look at the future … Continue reading

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Start of a New Chapter

After six years working in Orange, Everything Everywhere and EE as a Service Designer Manager it is time to start a new chapter. We have seen six years of great revolution in the world of communication and digital technology. Design … Continue reading

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